Billing

XOXO has one plan. Everyone gets every feature, and the price follows your subscriber count. The Billing section of Settings is where that shows up, and only the account owner can see it.

Billing during early access

XOXO is free during early access. There’s nothing to set up, and your subscriber count won’t pause sending. The Billing section says so, and that’s all it shows for now.

We’ll email you before billing launches, with time to review the pricing and set up billing before anything changes.

What billing will look like

Up to 100 subscribers stays free. Past the free subscriber limit, new subscribers can still join, but sending pauses until you set up billing. After that, your price follows your audience, up and down, automatically. The pricing page lists every price, and the same ladder appears in the Billing section so you can see where your audience sits.

• Set up billing: collects a card and a billing address in one step. You can do it any time, or wait until it’s needed.
• Manage billing: opens your payment method and invoice history.

If a payment fails, the account locks until the owner updates the payment method. Payment past due explains what still works and how to fix it.

Once billing is set up, your price adjusts as your audience grows or shrinks. Increases include a prorated charge for the rest of the month. Lower prices start at the end of your billing period.

XOXO emails you as you approach your subscriber limit and after your price increases. A large import can take you past your subscriber limit before an advance notice goes out.

Importing is never blocked by your subscriber count. A file import estimates how many subscribers it adds and shows the price before you start. A connection’s size isn’t known until it runs, so its price depends on how many subscribers it imports.